A few of the resources and systems of support they have created to serve families include:
- The SHHS team has added a layer of support to the main hotline (213-443-1300). Now, when families call the hotline with a need for SHHS-related services (e.g., housing/emergency shelter, mental or physical health support), the hotline operator takes down the person’s contact information and submits it to School Mental Health and Healthy Start staff, who provide direct support and/or link the family with one of our community partners.
- An online tool has been developed through which families can search for community organizations in their neighborhood that provide essential services. The organizations that can be found through this tool are the same that School Mental Health and Health Start staff use to refer families, so everyone has access to the same information; this list is continuously being updated as we get more information about partner services being offered.
- Flyers have been created identifying key community resources by local district; these flyers are being distributed to families who come to the Grab and Go centers.
- SHHS has a website dedicated to resources provided to families during this crisis, including a list of Wellness Centers and school-based clinics that remain open.
An email has been established, firstname.lastname@example.org, through which families can ask questions about the coronavirus and supports offered during this time.